Shipping policy

Shipping Policy – NeverMind

Last Updated: May 17, 2026

Thank you for shopping with NeverMind. This Shipping Policy explains how we process and deliver orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • During high demand or sale periods, processing may take slightly longer.

2. Shipping Time

Estimated delivery time after dispatch:

  • Metro Cities: 3–5 business days
  • Other Cities/Towns: 4–8 business days
  • Remote Locations: 6–12 business days

Delivery time may vary depending on courier service and location.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Any free shipping offers will be shown automatically during checkout.

4. Order Tracking

Once your order is shipped, you will receive tracking details via:

  • Email / SMS (if provided)

You can track your order using the courier tracking link shared.

5. Delivery Delays

Delivery timelines are estimates and may be delayed due to:

  • Weather conditions
  • Courier partner delays
  • Festivals / high order volume
  • Natural disasters or unforeseen issues

NeverMind is not responsible for delays caused by courier partners.

6. Incorrect Address / Failed Delivery

Please ensure your shipping address and phone number are correct.

If an order is returned due to:

  • incorrect address
  • customer unavailable
  • refusal to accept delivery

then re-shipping charges may apply.

7. Damaged or Missing Packages

If your package arrives damaged or opened, please contact us within 24 hours of delivery with photos/video proof.

📧 Email: wearnevermind.team@gmail.com

8. International Shipping

Currently, we ship only within India.

9. Contact Us

For any shipping-related questions, contact us at:

📧 wearnevermind.team@gmail.com